Just received this from an end-user:
Hope the business is going well. I’m here to tell you Icons 4 Design is the best pluging I’ve ever use in Adobe Xd, is my favorite and makes things easier and faster in Xd, but I have a couple of weeks trying to re-installing the plugin because I re-downloaded the Adobe Xd, but I can’t, is the only plugin I use. But not working.
Of course, everything’s working well for me, so I suspect some kind of Adobe server access issue on their part (two different people at the same place).
How do we help people fix this kind of thing?